Privacy Policy

FINAMARI’s Commitment to User Data Protection

We place great value on our customer’s rights to privacy. With our global presence, we give utmost importance to observe compliance worldwide and follow the best practices in protecting data and user privacy.

This Privacy Policy describes how your information is collected, used, processed, and shared as well as the rights and choices you have associated with that information when you visit or make a purchase from our website, FINAMARI (the “Site”). 

This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online or offline, as well as any other written, electronic, and oral communications with FINAMARI and its representative parties (collectively, the “Services”).

 Please read our Terms and Conditions and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services. If you are located in a jurisdiction outside the European Economic Area, by using our Services, you accept the Terms and Conditions and accept our privacy practices described in this Policy.


SECTION 1 - PERSONAL INFORMATION THAT WE COLLECT FROM YOU.

We collect personal information when you use our Services, create an account with us or submit personal information when requested with the Site. Personal information generally is any information that relates to you, identifies you personally, or could be used to identify you, such as your name, email address, phone number, address, and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

The types of personal information that we may collect about you include, but are not limited to:

  • Information You Directly and Voluntarily Provided Upon Registration or to Execute a Purchase. We collect your personal information you give us when you use our Services. When you make a purchase or attempt to make a purchase through our Site, we collect information that you provide to us during the ordering process.  This information will include your first and last name, billing and shipping address, email address, phone number, payment account or credit card information.  We may use this personal information to administer your access to our Site and verify your identity. 
  • We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Site. You may also choose to provide your email address to us if you would like to receive information about products and services that FINAMARI offers.

  • Information You Provide To Us To Improve Our Products And Services. We may use your Personal Information to improve and personalize your experience with us.
  • Information You Post on the Site. If you post information on public areas of the Site, for example a customer review, that information may be collected and used by FINAMARI, users of the Site, and the public generally. We strongly recommend that you do not post any information through the Site that allows strangers to identify or locate you or that you otherwise do not want to share with the public.
  • Information You Provide to Participate in Sweepstakes or any of our Marketing Programs. From time to time, we may ask you to complete a survey and/or offer you an opportunity to participate in promotions, marketing programs and/or sweepstakes (collectively, “Promotions”) via the Site or through a third-party platform. If you choose to participate in a Promotion, we will collect and store the personal information you provide in connection with your participation in the Promotion, including, but not limited to, your name, email address, date of birth, and/or phone number. Such information shall be subject to this Privacy Policy unless otherwise stated in the official rules or guidelines of the Promotion or in another privacy policy governing the Promotion.

  • Information we collect in connection with a Promotion will be used to administer the Promotion, such as by notifying winners and distributing prizes. As permitted by applicable law, your information may also be used by FINAMARI or the Promotion sponsor for marketing purposes. Your entry into the Promotion may result in the addition of your information to our mailing list as well as to the mailing list of our promotional partners. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information via the Site, such as on a winner's page.

  • Information Automatically Collected Through the Site. 
  • We may automatically collect personal information about you when you use the Site. For example, if you access the Site through a computer, we will automatically collect information such as your browser, computer and connection information, Internet Protocol (“IP”) address, time zone, and standard web log information. Additionally, as you browse around the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

    If you access the Site through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer. Please see section 8 below to learn more about our automatic personal information processing activities.

     

    SECTION 2 –  HOW WE USE YOUR PERSONAL INFORMATION

    We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place.

  • To Provide You Our Services. We will use your personal information to provide information or perform Services that you request including completing a transaction, verifying your credit card, placing an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We may also, with your permission, send you emails about our store, new products, and keep you informed of our other products and services that may be of interest to you.
  • For Internal Use. We use your personal information for the purposes of furthering our business and personalize your experience with us.  We also use it to remember you in case you re-visit our Site, so we will know if you have already been served with surveys, or (where Site content is undergoing testing) which version of the content you were served.
  • To Provide Customer Support or Respond to You. We collect any information that you provide to us when you contact us. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services.
  • To Screen Our Orders For Potential Risk Or Fraud. We use your information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

  • SECTION 3 –  YOUR RIGHTS

    We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect, subject to certain exceptions. To protect the privacy and the security of your personal information, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain. You may Contact Us to exercise your rights.



    SECTION 4 - SHARING YOUR PERSONAL INFORMATION

    Other than sharing your personal information so that you can use our Services, or as required or permitted by law, we do not share personal information about you with non-affiliated third parties. We may disclose your personal information as described below.

    • Third Parties. We may share your personal information with third-party service providers acting on our behalf to help us operate our Services. These third parties can only use your data in accordance with our written instructions and must comply with the information security protections we have put in place.
    • Disclosure. We may disclose your personal information if we are required by law to do so or to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.


    SECTION 5 –  SHOPIFY

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

  • Payment. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

    For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


    SECTION 6 –  THIRD-PARTY WEBSITES

    Our Site may contain links to third-party sites. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    Links to Other Websites. When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices or the content of such websites. We suggest that you contact these third parties directly for information regarding their privacy, security, and data collection and distribution policies prior to providing them with any information.

    Google Analytics. To help facilitate the delivery of relevant content, we use Google Analytics and have implemented the following Google Advertising Features: Remarketing, Impression Reporting, and Demographics and Interest Reporting. We use Google Analytics cookies and other Google advertising cookies. You can opt-out of the Google Analytics Advertising Features we use by indicating your preference using the interest-based opt-out link here. Google also provides a complete privacy policy and instructions on opting out of Google Analytics here. Note that Google's opt-out mechanism is specific to Google activities and does not affect the activities of other ad networks or analytics providers that we may use.


    SECTION 7 - SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

    If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


    SECTION 8 – COOKIES AND OTHER TRACKING TECHNOLOGIES

    We use web pixels to analyze usage patterns on our Site. We may use cookies, tags, and similar technologies to automatically collect information on our Services. These tracking technologies allow our technology partners to collect information including your computer’s IP address, your mobile device identifier, the type of internet browser you are using, operating system, referral URLs, date/time stamps, pages viewed, and simple keyword tags.

    Generally, we use first-party and third-party cookies for the following purposes: to make our Services function properly; to provide a secure browsing experience during your use of our Services; to collect passive information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.

    FINAMARI uses Shopify as its main e-commerce platform. Shopify utilizes cart cookies to track cart state and events for recording checkout started and abandoned checkout.

     By using the Site you consent to the use of cookies in accordance with the Cookies Policy. Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not.

    •   _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
    •   _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.
    •   _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
    •   cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
    •   _secure_session_id, unique token, sessional.
    •   storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

    The way we use: 

    - Instructions on how to opt-out of receiving targeted advertising or may have Opt-out link.

    - The advertiser needs to include opt-out information or link in the privacy policy section in order to toggle privacy policy to yes.

    PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.


    SECTION 9 - AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


    SECTION 10 - CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.  If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


    QUESTIONS AND CONTACT INFORMATION

    If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at support@finamari.com