We want to make sure you are fully satisfied with your order and we take returns seriously. We will gladly take eligible items back but it should also meet our return, refund, and exchange policy below.
- You can only return items that are unworn, unwashed, unaltered, or undamaged with the original packaging, tags, and labels intact. You’ll also need to present the order confirmation that was emailed to you.
- Worn or used items are non-returnable, non-refundable, and can’t be exchanged for another item.
- Our swimwear comes with a removable hygiene liner to ensure your safety, items without its sanitary liner are not eligible for return or exchange. Please try on your Finamari items over your underwear without removing the hygiene liner.
- Keep in mind to take extra care when repacking your return package so they don't get damaged on the way back to us - we are not responsible for any returns until they reach our return address. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us.
- Eligible items should be returned within 30 calendar days from the original ship date. Please note that we don't accept returns after the 30-day timeframe. If an item is sent back after the 30-day window, we may have to send it back to your default delivery address and ask you to cover the delivery costs.
- A restocking fee of $6.95 will be deducted for all eligible returns and shipping fees are non-refundable.
- Eligible returns will be refunded via store credit. See our store credit policy here.
- Once you return an item, it will not be available for immediate repurchase.
- Buyer`s change of mind is not covered by our return, exchange, or refund policy. While we understand that you realized you no longer need the product, we will not be able to take these items back due to merchant limitations. Give them another chance, you might learn to love them soon.
- Items that are purchased on sale or at a discounted price are not eligible for return or exchange. These purchases are considered final and no exceptions will be made for any fit or sizing issues.